Connect your customers to your results, easily.

Drive the performance of your stores by accurately and easily measuring customer feedback

So you know you can grow, you know that the local market(s) have the right demand characteristics for your business, but you just can’t figure out what’s going wrong. Let your customers tell you!

Turnkey Customer Satisfaction

Clutch's 'Connect' program is specifically designed to be easy for both retailers and consumers alike.

Our simple 8 question customer satisfaction survey enhances customer response and makes sure you collect the information you need to drive better results. These surveys can be completed as an online survey or in-store customer survey and provide:

• Key customer characteristics (current supply)
• Local area demand
• A quantified performance gaps
• Clear strategies and prioritised actions for growth

The Connect program can be engaged for individual sites or a complete network. Network or group programs additionally include:

• Performance benchmarking
• Prioritisation of sites for sales growth
• Key marketing strategies targeted at network performance gaps